LarkFlow blog
Guides for teams that sell on WhatsApp
RFQ automation, WhatsApp for business, AI agents and the sales operations that tie them together.
- RFQ automation
How to automate RFQ responses: a practical guide for B2B distributors
A step-by-step way to cut quote turnaround time: capture RFQs from WhatsApp and email, match items to your catalogue, apply pricing rules and keep people in control of approvals.
· 3 min read
- WhatsApp
WhatsApp Business App vs WhatsApp Business API: which does your business need?
The differences between the free WhatsApp Business app and the WhatsApp Business Platform (API): team access, automation, templates, the 24-hour window, Coexistence and when to switch.
· 2 min read
- WhatsApp
What is a WhatsApp CRM? Features to look for in 2026
A WhatsApp CRM puts customer chats, contacts, leads and follow-ups in one place. Here are the features that matter, the ones that don’t, and questions to ask before you buy.
· 2 min read
- AI agents
AI agents on WhatsApp: what to automate and what to keep human
Practical guidance on using AI agents for WhatsApp support, sales and bookings — which conversations to automate, where to hand off to a person, and how to roll it out safely.
· 2 min read
- Sales operations
7 signs your sales team has outgrown manual quoting
Slow quotes, missed WhatsApp enquiries and pricing mistakes are symptoms of a manual quoting process that no longer scales. Here is how to spot them and what to change first.
· 2 min read