Skip to content
LarkFlow.io home
Start 7-Day Free Trial

AI agents for WhatsApp sales, support and RFQs

Build an AI team thatturns enquiries into revenue.

LarkFlow’s specialized AI agents capture leads, understand RFQs, match products, prepare quotations, follow up with customers and support your human team across WhatsApp and email.

Stay in control with approvals, assignments, permissions and complete activity history.

No credit card required · Human approval controls · Meta messaging charges billed separately

Free trial, no card required
7 days
Free trial, no card required
Per-user fees — users included in every plan
$0
Per-user fees — users included in every plan
AI agents replying on WhatsApp
24/7
AI agents replying on WhatsApp
Gulf currencies for quotes and invoices
6
Gulf currencies for quotes and invoices

How it works

From RFQ to quote in a few simple steps.

LarkFlow.io handles the repetitive work across your RFQ workflow, with humans in the loop where it matters.

  1. 01

    Capture requests

    Receive RFQs from WhatsApp, email or your website chat.

  2. 02

    Extract and match

    AI extracts line items and matches them to your catalogue.

  3. 03

    Check stock and pricing

    Validate availability and apply the right pricing.

  4. 04

    Get approval

    Route matches and exceptions to your team for review.

  5. 05

    Send the quote

    Generate the quotation and share it as a PDF and link.

Built for B2B sales teams handling product enquiries, bulk orders and complex quotation requests.

  • WhatsApp Business Platform
  • Email RFQ intake
  • Human approval controls
  • Isolated workspaces
  • CRM and catalogue connectors
  • WhatsApp AI agents
  • Live website visitors

The problem

Slow RFQ handling quietly costs you orders.

Requests arrive scattered across WhatsApp and email. Salespeople copy products and quantities by hand, check pricing and stock in different systems, and wait on approvals — while the buyer is also asking your competitors.

Before LarkFlow

  1. Copy the RFQ manually
  2. Search the catalogue
  3. Ask around for price and stock
  4. Wait for approval
  5. Build the quotation
  6. Remember to follow up

With LarkFlow

  1. Capture the request automatically
  2. Extract structured line items
  3. Match products and commercial data
  4. Route only exceptions for review
  5. Generate the quotation
  6. Track the opportunity and follow-ups

Outcomes

Respond faster without losing control.

  • Faster quotation preparation

    Turn unstructured customer messages into organised quotation drafts.

  • Fewer manual mistakes

    Keep quantities, specifications, pricing and approvals connected to the original request.

  • More opportunities captured

    Bring WhatsApp, email and website enquiries into one sales workspace.

  • Human approval where it matters

    Automation prepares the work; authorised team members approve pricing and exceptions.

Product walkthrough

Follow one RFQ through LarkFlow.

Switch channels to see how a request becomes structured line items, matches with confidence scores, price and stock results, an approval decision and a quotation.

Demonstration data — not a real customer interaction.

Original request

Priya · Sunrise Clinics

WhatsApp message

Hi, can you quote 500 boxes nitrile gloves blue size M and 200 anti fog face shields? Need delivery to Pune by 12th.

Extracted line items, matches, price and stock

  • Nitrile Examination Gloves, Blue, M (100/box)

    Requested: “nitrile gloves blue size M” · 500 boxes

    Matched
    SKU
    NG-BLU-M
    Confidence
    96%
    Unit price
    $4.20
    Stock
    1,240 in stock
  • Face Shield, Anti-Fog, Full Length

    Requested: “anti fog face shields” · 200 pcs

    Flagged for review
    SKU
    FS-AF-01
    Confidence
    71%
    Unit price
    $1.10
    Stock
    180 available

Approval

Approved

Sales manager confirmed FS-AF-01 and approved a split delivery

Quotation preview

Quotation Q-1042

2 of 2 lines priced · subtotal $2,320.00

Ready for the rep to review and send.

Omnichannel inbox

Keep every conversation in one place.

Website chat, WhatsApp, Instagram, Messenger and email — threaded into one shared queue your whole team works from.

Omnichannel inbox: website chat, email, Instagram, WhatsApp and more in one conversation queue, with a product card sent in the chat.

AI agents

Meet your AI sales and support team

Deploy specialized AI agents that work across WhatsApp, email and your connected business systems.

Each LarkFlow agent has a defined role, permissions and workflow. Your team remains in control through approvals, assignments and complete activity history.

  • RFQ Agent

    Reads customer enquiries, extracts line items and structures RFQs automatically.

  • Product Matching Agent

    Matches customer requests with products and SKUs, and offers the closest options when a match isn’t certain.

  • Quotation Agent

    Checks approved pricing and prepares professional quotations for your team to review.

  • Sales Agent

    Qualifies leads, answers product questions and follows up with prospects.

  • Support Agent

    Answers common customer questions and routes complex issues to your team.

  • Email Agent

    Reads enquiries forwarded from your sales mailbox, including PDF and Excel attachments, and turns them into actionable RFQs.

  • Order Agent

    Answers “where is my order?” and other order questions from real order history.

  • Booking Agent

    Offers real open appointment slots and books the one the customer confirms.

Booking agent on WhatsApp
Sample data
Hi, can I book an AC service visit this week?10:02
Sure! These times are open:• Wed 11:00 · Wed 15:00 · Thu 09:30Which works for you?10:02
Thursday 9:30 please10:04
✅ You’re booked in — we’ll see you then.10:04

Booking created: Thu 09:30 · AC service. The slot is re-checked against your availability before it’s saved, so a time that was just taken can’t be double-booked. Your team can reschedule or cancel it in LarkFlow.

Always handed to your team when

  • The customer asks for a person
  • Refunds, disputes or fraud claims
  • Legal threats
  • Abusive language

These checks run before the AI replies, and once a teammate is assigned to a conversation the agents stop replying in it. Agents never invent prices, stock, order status or appointment times — they only use what your catalogue, orders, availability and knowledge base provide.

AI agent

An AI agent that learns your business.

Point it at your website, PDFs and FAQs. It answers customers, remembers their details and hands over to your team when a person is needed.

AI agent for customer support that learns from your help center and PDFs, replies to conversations, remembers customer details and suggests FAQs.

Automation

Run a playbook in one click — or let it run on its own.

Bundle replies and labels, trigger them automatically when rules match, draft replies with AI and follow your process step by step.

Macros that bundle a reply, label and snooze; automations that run when rules match; and auto-translate for every language.
Monitors that count what customers ask about, a copilot that drafts replies, and scenarios that follow your process step by step.

Live website visitors

See who is on your website — and talk to them before they leave.

Add the LarkFlow chat widget to your site and your team sees every visitor in real time, which page they are on, and which ones are showing buying intent.

  • See who is on your site now

    Visitors appear within seconds and drop off when they leave — with the page they are reading.

  • Know where they came from

    Traffic source, country and city, and device for every visitor.

  • Follow their visit

    A timeline of the pages each visitor has viewed in this session.

  • Spot buying intent

    Visitors on pricing, product or checkout pages are flagged, and you can sort by highest intent.

  • Start the conversation

    Message a visitor through the website chat, or add them as a lead in one click.

Live visitors · 3 online
Sample data
  • Online. Visitor on /pricing

    Dubai, UAEdesktopvia Google search5 pages · 6 min

    Pricing interest
  • Online. Visitor on /products/nitrile-gloves

    Riyadh, Saudi Arabiamobilevia Instagram3 pages · 2 min

    Product interest
  • Online. Visitor on /about

    Mumbai, Indiatabletvia Direct1 page · just now

Use cases

One workflow for every quotation-driven sales team.

Industry solutions — e-commerce example: answering "where is my order?" on WhatsApp with a tracking link.

What you receive

Repeat and bulk orders listing dozens of SKUs, often as a quick WhatsApp message or a forwarded spreadsheet.

What slows you down

Reps retype line items, look up customer-specific prices and chase the warehouse for stock before they can reply.

How LarkFlow helps

LarkFlow extracts every line, matches it to your SKUs, applies your price rules and checks availability, so the rep reviews a drafted quote instead of building one.

  1. Capture
  2. Extract
  3. Match SKUs
  4. Price & stock
  5. Quote
Book a demo for distributors & wholesalers

Integrations

Connect the tools your team already uses.

Keep contacts and deals in sync with the CRM your sales team already works in. Every connector listed here is available today.

CRM

Keep contacts and deals in sync.

  • HubSpotAvailable
  • SalesforceAvailable
  • Zoho CRMAvailable
  • PipedriveAvailable
  • Microsoft Dynamics 365 SalesAvailable
  • FreshsalesAvailable

Control and trust

AI prepares the work. Your team makes the decision.

LarkFlow does not send a quotation automatically unless the business has explicitly configured and authorised that workflow.

  • Confidence scores

    Every product match is scored, with thresholds you set.

  • Manual review

    Medium- and low-confidence matches wait for a person to confirm.

  • Role-based approvals

    Approval rules send exceptions to the right owner, admin or manager.

  • Pricing controls

    Pricing rules and discount limits decide what needs sign-off.

  • Audit history

    RFQ actions are recorded so you can see who changed what, and when.

  • Human handoff

    Your team can take over the conversation at any point.

  • Workspace separation

    Each company’s data is isolated at the database level.

  • Permissions

    Owner, admin, manager and agent roles control who can do what.

See the complete RFQ workflow using your own process.

Bring a real RFQ, a slice of your catalogue and how your approvals work today — we’ll walk through how LarkFlow would capture, match, price and route it for your team.

Estimate

How much time does RFQ handling take today?

Enter your own numbers. The estimate shows the manual effort involved — the formula is shown, and nothing here is a guaranteed saving.

Across WhatsApp, email and other channels

Reading, lookups, pricing, approvals and building the quote

Fully loaded cost, in USD

Estimate — based only on your inputs

Manual hours spent on RFQs each month
83.3 h
Estimated monthly processing cost
$1,667
Equivalent working days (8 h) that could go to selling
10.4 days

How this is calculated

Hours = RFQs × minutes ÷ 60 · Cost = hours × hourly cost · Days = hours ÷ 8.

This sizes the manual effort you have today. It is not a promise of savings — how much of it LarkFlow can take on depends on your catalogue, rules and approval process.

See how LarkFlow could fit your workflow

Pricing

Start small. Scale when your team is ready.

Every plan starts with a 7-day free trial. Prices in USD.

  • Starter

    Shared inbox and essential WhatsApp sales automation for small businesses.

    $29 / month

    or $290 billed yearly

    • 1 WhatsApp channel
    • 2 team members
    • 300 AI actions/month
    • 5 active automations
    • 2 CRM integrations
    • 1,000 contacts
    Start 7-Day Free Trial
  • Growth

    AI-assisted sales and RFQ management for growing sales teams.

    $69 / month

    or $690 billed yearly

    • 1 WhatsApp channel
    • 5 team members
    • 1,500 AI actions/month
    • 20 active automations
    • 5 CRM integrations
    • 2,500 contacts
    Start 7-Day Free Trial
  • Professional

    Complete RFQ-to-quote automation for growing distributors and sales teams.

    $149 / month

    or $1,490 billed yearly

    • 3 WhatsApp channels
    • 15 team members
    • 2,500 AI actions/month
    • 50 active automations
    • 15 CRM integrations
    • 5,000 contacts
    Start 7-Day Free Trial

Apps

LarkFlow on every device.

Reply to customers, follow up on leads and watch live visitors from your phone or desktop. Native apps for iOS, Android, Windows and macOS are on the way.

Use it as an app today

Sign in from Chrome or Edge and click Install app to add LarkFlow to your desktop or taskbar. On iPhone, use Share → Add to Home Screen.

Coming soon

  • Coming soon toGoogle Play
  • Coming soon to theApp Store
  • Coming soon toMicrosoft Store
  • Coming soon to theMac App Store

FAQ

Questions buyers ask before a demo.

Get started

Your next RFQ does not need to be handled manually.

See how LarkFlow.io can capture, structure and prepare quotations for your actual sales process.

Bring one sample RFQ to the demo. We’ll show you the workflow using a realistic example.