This policy covers subscriptions to LarkFlow, operated by Bytelark Private Limited ("we", "us", "our"). It applies alongside our Terms of Service.
1. Cancellation
- You may cancel your subscription at any time from Settings > Billing, or by contacting us at hello@bytelark.net.
- Cancellation stops future renewals. You keep access to paid features until the end of the billing period you've already paid for — we don't cut off access mid-cycle.
- No cancellation fees.
2. Refunds
- You may request a full refund within 14 days of any payment, for any reason.
- To request a refund, email hello@bytelark.net with your account email — we aim to respond within 3 business days.
3. How refunds are processed
Approved refunds are returned to your original payment method. For orders processed by Paddle, Paddle.com Market Limited is the Merchant of Record and issues the refund on our behalf. Refunds typically reach your account within 5-10 business days, depending on your bank.
4. Contact
Questions about this policy, or a specific cancellation/refund request: email hello@bytelark.net.